FAQ

Can I return my products?

All sales are final. However, if there is a defect in your product, please contact our customer service team. We will assist you in resolving any issues to ensure your satisfaction.

Do you ship worldwide?

Yes, we offer worldwide shipping.

How do I pay?

We accept a variety of payment methods to ensure a seamless shopping experience:

• Credit/Debit Cards: VISA, Mastercard
• Mobile Money: MTN, Airteltigo, Telecel

For local deliveries within Accra, delivery fees are paid directly to the dispatch riders.

How long will it take to get my order?

• International Shipping: Orders outside Ghana typically take 3-5 working days.
• Local Deliveries (Accra): Orders placed before 10 am will be delivered on the same day.

How do I place an order?

Visit briellecosmetics.net and select the product you wish to purchase. You can add items to your cart and check out later or buy them immediately. If you encounter any issues, feel free to DM or email us for assistance.

Do you offer same-day deliveries?

Yes, we provide same-day delivery for orders within Accra and Tema. Orders placed before 10 am will be delivered on the same day.

Additional Information

• Customer Support: Our dedicated customer service team is here to assist you with any inquiries. Please reach out to us at admin@briellecosmetics.net.
• Tracking Your Order: All international orders can be tracked using the tracking information provided in your shipment notification email.
• Luxury Packaging: Each order is carefully packaged to ensure that your products arrive in perfect condition, reflecting the luxury standard of Brielle Cosmetics.