Shipping policy

Local Shipping

At Brielle Cosmetics, we are committed to providing efficient and timely delivery for our valued customers.

WITHIN ACCRA

Same Day Delivery: Orders placed before 9 am will be eligible for same-day delivery in Accra.

Next Day Delivery: Orders placed after 9 am will be delivered the next day.

OUTSIDE ACCRA

We proudly offer shipping outside Accra through FEDEX, ensuring that our luxury products reach you no matter where you are.

Delivery Time: 2-3 working days

Tracking: Track your order on our website using the tracking information provided in your shipment notification email.


If your order has not been received within 24 hours of placing it, please contact us at:

Phone: +233 538 848 816

 Email: customerservice@briellecosmetics.net

International Shipping

We proudly offer worldwide shipping through DHL Express, ensuring that our luxury products reach you no matter where you are.

Delivery Time: 3-5 working days

Tracking: Track your order on our website using the tracking information provided in your shipment notification email.

Please note:

  • Brielle Cosmetics is not liable for any duties, taxes, or customs fees that may be incurred with international shipments.

  • If your package has not arrived within 5-10 days from the confirmed date of shipment, please email us at customerservice@briellecosmetics.net. A representative will assist you in locating your order and ensuring it is en route to you.

We kindly ask that you do not email us regarding the status of your order if it has not exceeded the combined processing and shipping time. Rest assured, we are working diligently to dispatch your order as swiftly as possible.

Customs & Regulations

Please be aware that you are responsible for checking your local postal regulations for restricted items. Brielle Cosmetics cannot be held liable for any items that are not accepted into your specific country.